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Since 2003Our team has helped over 20,000 UK businessesCollection from Unit 3, 116 Bury New Road, Manchester M8 8EB

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WordPress Malware Removal Leigh

WordPress malware removal for Leigh businesses whose site has been hacked, flagged by Google or suspended by the host. Our team cleans infected files and database tables, removes the backdoors left behind, and finds and shuts the route the attacker used to get in.

  • Since 2003trading in Manchester
  • 20,000+UK businesses helped
  • Collect M8Unit 3, 116 Bury New Road
  • A personchecks every file

What a hacked website does to a business in Leigh

An infected site rarely announces itself. More often a customer mentions that your link sent them to a gambling or pharmacy page, or your host emails to say the account has been sending spam. For a retailer by the Spinning Gate, that can mean the website button on your Google listing quietly sends people somewhere harmful. For a trades firm, a suspended hosting account can stop quote emails arriving without anyone noticing for days.

Online sellers carry the biggest risk. Tenants of Leigh Spinners Mill selling through WooCommerce need to know whether checkout code has been altered to copy card details, and that needs a careful look rather than a quick scan.

Our Manchester WordPress malware removal service explains the technical side in depth.

Getting your site cleaned without leaving the shop

We do this remotely. We need your WordPress administrator login and hosting control panel access, such as cPanel or Plesk, and can talk you through finding them on a screen-sharing call. Progress updates come by phone, email or WhatsApp. To explain the problem in person, call in at our M8 office, typically a 35 to 45 minute drive along the East Lancs Road with traffic, or ask us to come out to you.

Five stages of a proper clean-up

1

Copy everything as found

Files and database are saved exactly as they are before anything is touched, so no content is lost and we can compare later.

2

Compare against known-good code

WordPress core is verified with WP-CLI checksums, and each plugin and theme is checked against a fresh download of the same version.

3

Strip out the infection

We take out injected scripts, spam pages, fake administrator accounts, malicious cron jobs and PHP files hidden in the uploads folder.

4

Lock every door

We change the passwords for WordPress, hosting, FTP and the database, then regenerate the wp-config.php keys to sign everyone out.

5

Shut the way in

Server logs and plugin versions show how they got in, we update or swap out the weak component, then ask Google to recheck the site through Search Console.

What you receive once the site is clean

  • A record of each file, user account and spam address we took out
  • Core, theme and plugin files matching official versions
  • Fresh credentials and salts, so any session the attacker held is closed
  • A short written account of the weakness used and the fix applied
  • Spam URLs set to return a 410 status so search engines drop them
  • A fresh clean backup stored away from the hosting account

Warning signs, and what to do in the first hour

Treat any of these as a likely infection:

  • Visitors on phones are redirected while you see the normal site on your laptop
  • Google results for your domain show pages in another language or selling goods you never stocked
  • Chrome shows a red “Deceptive site ahead” screen
  • New administrator users or password reset emails you did not request
  • Your host has suspended the account or blocked outgoing email

Avoid deleting files at random or restoring an old backup unchecked, since both can wipe evidence and the backup may carry the infection too. Change your email and hosting passwords, note when you first noticed the problem, and get in touch. If you have a recent backup, our backup and restore team can check whether it is safe to use. To find weak spots before anything happens, book a website security audit.

Frequently asked questions

Can you clean our site without anyone coming out to Leigh?

Yes. Everything is done through your WordPress and hosting logins, so nobody needs to travel. We keep you updated by phone or WhatsApp. A sit-down to go through the report afterwards can happen at our office or yours.

A customer in town says our site sent them to a scam page. What now?

Take it seriously even if the site looks fine to you, because many redirects only fire for phone visitors coming from Google. Ask the customer which device and link they used, change your hosting password, and contact us so we can check the files and database.

Could customer payment details have been taken?

It depends where card details are entered. If payments happen on the provider’s own page, the risk is lower; if card fields sit on your checkout, we check for skimming code. We follow published guidance on what to record, but you should take advice on any reporting duties for your situation.

How do we stop it happening again?

Keep WordPress, plugins and themes updated, delete anything unused or pirated, give every user a unique password and two-factor login, and keep off-site backups. Ongoing WordPress maintenance covers all of this so updates do not get forgotten.

Hacked site help across neighbouring towns

We clean sites for businesses further along the road too, with WordPress malware removal in Bolton, Eccles and Salford, all handled by our core malware removal team. Every other service available locally is listed on our services page for the town.

Describe what you have spotted and you will get a fixed quote back for the clean-up. Request a malware removal quote, ring 0161 315 1151 or WhatsApp a description and screenshots to 07737 902425.

Ready to get started?

Tell us what you need and we'll come back with an honest, fixed-price quote — no obligation.